Dante is fully compliant with the Protection of Personal Information Act No. 4 of 2013. Our Data Protection can be found on our noticeboard, and further copies are available upon request.”

 

• Students must enroll for an entire term and purchase the prescribed books / study guide.

• All fees must be paid in full at the time of registration. No students will be allowed to attend a class until all fees are paid in full. Special requests in respect of payment must be directed to info@dantelanguages.com.

• Please note that credit notes are neither transferable, nor redeemable for cash and have a strict expiry date.

• Dante is not liable for loss, damage or injury to any person or property.

• No lesson will take place on public holidays, should a lesson fall on a public holiday, that lesson will be rescheduled to the following week.

• All Language courses must be completed within 4 months of registration, exceptions will only be considered under special circumstances.

 

CANCELLATION POLICY

• Once a student enrolls in a course or any service provided by Dante, no refunds or credits will be offered under any circumstances. This policy is designed to ensure the efficient allocation of resources and the sustainability of our educational programs.

• No refund, transfer or credit will be issued should a student fail to attend every class or leave before the end of the term.

• If a course or one of our other provided services is cancelled by Dante, students and/or customers can request a full refund or accept a full credit for the following term.

• Group lessons may not be rescheduled or cancelled unless all students in the Group class agree to same.

• We require 24 hours’ notice of cancellation for a private lesson. A lesson will be forfeited, and the student will be charged the full amount for a lesson if they fail to inform Dante 24 hours in advance. Only in special circumstances will an exception be allowed.

• Lessons cancelled by a student may be rescheduled but not reimbursed.

• A private student is allowed a maximum of 1 (ONE) cancellation or reschedule of lessons.

 

ADDITIONAL DANTE SERVICES

• In alignment with our stringent policy, Dante Languages maintains a non-refundable policy on all other services provided by Dante, irrespective of the circumstances. Including visa application rejections by the South African Department of Home Affairs. This policy underscores our commitment to resource allocation and program sustainability.

 

THANK YOU!